Udyamsheel Private Limited Partners with Rastriya Banijya Bank to Enhance Customer Service through Call Center Management Service

Udyamsheel Private Limited Partners with Rastriya Banijya Bank to Enhance Customer Service through Call Center Management Service

Udyamsheel Private Limited has entered into a strategic partnership with Rastriya Banijya Bank Limited (RBBL) to manage its call center services, effective from September 1, 2024. As part of this collaboration, Udyamsheel will handle inbound customer inquiries, manage emails and messages, resolve complaints, and ensure top-tier service quality. This partnership aims to elevate RBBL’s customer experience by maintaining 24/7 service availability and achieving high customer satisfaction standards.

With a focus on enhancing communication and service efficiency, Udyamsheel is proud to support RBBL in aligning with its commitment to excellent customer service.

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